Intermec CN50 User Manual Page 114
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Chapter 9 — Troubleshoot and Maintain the Computer
100 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual
Check 802.11 Network Status
If you have trouble connecting to your 802.11 wireless network:
• Make sure you have correctly set network parameters on the mobile
computer.
• Check your wireless security settings.
Follow the next procedure to verify available access points and
networks, check signal strength, and view other diagnostics. If you
need to contact Intermec Product Support, this information can be
helpful in troubleshooting wireless network connection issues.
1 Tap Start > File Explorer > Program Files > Intermec >
Network > Wi-Fi > ISpyWiFi. The ISpyWiFi application launches.
The ISpy tab shows:
• MAC address and IP address of the 802.11 radio.
• network association status, including the SSID and MAC
address of the access point.
• security configuration.
• radio transmit power and signal strength information.
2 Tap the Scan tab to view a list of available 802.11 networks. The list
includes the signal strength, channel, and MAC address for each
network.
• Tap Scan to refresh the screen.
3 Tap the Supp tab to view radio supplicant information, including
a list of supplicant events and authentication status.
• To verify the settings for the currently active security profile, tap
Configure Profile. Intermec Settings launches for you to
configure 802.11 Radio settings.
• To try reconnecting to the network, tap Reconnect.
• To delete the events in the list, tap Clear Events.
4 Tap the Ping tab to run a ping test to the host.
a In the Host field, enter the IP address of the host.
b From the Repetitions list, choose the number of times the
computer will ping the host.
- User Manual 1
- Document Change Record 3
- Contents 5
- Before You Begin 11
- Web Support 12
- Send Feedback 12
- Telephone Support 12
- Service Location Support 12
- Who Should Read This Manual 13
- Related Documents 13
- Patent Information 14
- About the Computer Features 15
- What’s New in This Release 16
- Overview of the CN50 Features 17
- About the Status LEDs 18
- CN50 Accessories 19
- Accessory Description 20
- About the Battery 21
- Charge the Battery 22
- Change the Battery 23
- About the Battery Status 23
- Battery Icon Status 24
- ^ to suspend the CN50 25
- About the Keypad 26
- About the Power Button 27
- About the Color-Coded Keys 27
- Capitalize Characters 28
- Adjust the Volume 29
- Insert a MicroSD Card 30
- Applications 33
- About the User Interface 34
- Interact With the Screen 35
- Title Bar Status Icons 36
- Rotate the Screen 40
- About Intermec Applications 41
- View Available Applications 43
- About SmartSystems Foundation 43
- About Features Demo 43
- About Intermec Launcher 44
- About Intermec Browser 44
- About SIP Designer 45
- Use the Phone 47
- About the Phone 48
- Activate the CDMA Phone 48
- Start the Activation Wizard 49
- Chapter 3 — Use the Phone 50
- Activate the UMTS Phone 51
- Turn the Phone On and Off 52
- Make a Phone Call 53
- Make an Emergency Phone Call 53
- Use the Imager 55
- About the Imager 56
- About Document Imaging 57
- About Bar Codes 57
- Read Bar Codes 58
- Chapter 4 — Use the Imager 59
- Use the Camera 61
- About the Color Camera 62
- Take a Picture 63
- Record a Video 64
- Chapter 6 — Use GPS 66
- 4 Tap OK 69
- Configure the Computer 73
- How to Configure the Computer 74
- Start Intermec Settings 75
- Navigate in Intermec Settings 78
- Restore Default Settings 79
- About Network Communications 80
- 2 Tap Add Device 84
- About USB Communications 87
- Create an ISP Connection 88
- About Wireless Security 90
- About Funk Security 91
- About Microsoft Security 96
- Microsoft 97
- Load a Certificate 100
- Manage the Computer 103
- Package Your Application 105
- Choose a Target Location 105
- Mobile Device Center 106
- Update the System Software 108
- SmartSystems Console 109
- Troubleshoot 802.1x Security 112
- Check 802.11 Network Status 114
- Call Product Support 118
- Reset the Computer 119
- Clean Boot the Computer 120
- Clean the Computer 121
- CN50 Physical Dimensions 124
- Environmental Specifications 124
- Operating System 124
- Touch Screen Specifications 124
- Keypad Options 125
- Bar Code Symbologies 125
- CN50 Imager Reading Distances 126
- Default Configuration 132
- Symbology Option Settings 133
- Imager Settings 134
- Decode Security Settings 134
- Keypads and Keystrokes 135
- Standard Characters 136
- Characters and Functions 139
- Basic Configuration Bar Codes 142
- Imager Predefined Modes 142
- Symbology Bar Codes 143
- *935-041-002* 154
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