Intermec CV41A User Manual Page 109
- Page / 150
- Table of contents
- BOOKMARKS
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Chapter 7 — Troubleshoot and Maintain the Computer
CV41 Vehicle Mount Computer (Windows Embedded Standard) User Manual 97
Call Product Support
If you cannot find the answer to your problem in the
“Troubleshooting the Computer” section, you can visit the Intermec
technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support. If you still need help after visiting Knowledge
Central, you may need to call Product Support.
To talk to an Intermec Product Support representative, call:
1-800-755-5505
Before you can call Intermec Product Support, make sure you have the
following information ready:
• Configuration number
• Serial number
• Operating system version
• WWAN settings
• If you are using security, know the type (Wireless or Microsoft) and
the full set of parameters
• Power management settings
• If you are using Intermec Terminal Emulator (ITE), know the
version and protocol. If you are not using ITE, know the language
your custom application was written in and the tools you used to
create it.
You can find most of the information listed above in Intermec Settings
and in the OneClick Internet application. Consult your application
developer for information on your custom application.
You tap the screen and nothing
happens.
Align your screen. For help, see “Calibrate the Screen” on
page 17.
You cannot type a character on
the keypad or you can only type
uppercase or lowercase letters.
You may have locked a modifier key on the keypad. Press the
necessary key sequence to unlock the key.
Problems Operating the Computer (Continued)
Problem Solution
- User Manual 1
- Contents 3
- Before You Begin 9
- Related Documents 10
- Patent Information 11
- About the Computer 13
- CV41 Front View 14
- Overview of the Features 16
- About the Smart Dock 17
- Secure the CV41 21
- Select a Startup Behavior 22
- About the LEDs 23
- About the Backup Battery 27
- Insert an SD Card 28
- About the Touch Screen 29
- Adjust the Screen Brightness 30
- Set the Screen Backlight 31
- Rotate the Screen 31
- Change the Volume 32
- About the CV41 Radio Antennas 32
- Connect an External Antenna 33
- Antenna 34
- About the Keypad 35
- Remap the Power Button 36
- CV41 Options and Accessories 37
- CV41 Accessories (Continued) 38
- Applications 39
- About the User Interface 40
- About Screen Gestures 41
- Use Pop-Up Menus 41
- Set the Date and Time 42
- About Intermec Applications 42
- Intermec Browser 43
- User Manual 43
- Intermec 43
- Terminal Emulator User Guide 43
- About Intermec Launcher 44
- About Features Demo 44
- About SmartSystems 44
- Manage the Computer 47
- Update the System Software 50
- Configure the Computer 53
- How to Configure the Computer 54
- Start Intermec Settings 55
- Navigate in Intermec Settings 60
- Restore Default Settings 61
- SmartSystems Foundation 62
- About Network Communications 63
- About Wireless Security 69
- Select Microsoft Security 71
- Microsoft Security 71
- Security 72
- Select Wireless Security 75
- Wireless Security 76
- Load a Certificate 81
- System Receiver (GPS).’ 83
- About WWAN Communications 84
- Activate UMTS Communications 85
- SIM card 86
- Activate CDMA Communications 87
- About GPS 88
- Configure WWAN Settings 88
- Create a Profile 89
- Configure Network Connections 90
- View WWAN Network Statistics 92
- View Used Data History 93
- Enable Screen Blanking 95
- About Screen Blanking 96
- Tools You Need 97
- Create a Custom Serial Cable 97
- Troubleshoot Your Computer 102
- Troubleshoot 802.1x Security 103
- Check 802.11 Network Status 104
- Call Product Support 109
- Reset the Computer 110
- Disconnect the UPS Battery 111
- Replace the Fuse 112
- Clean the Computer 113
- Physical Dimensions 116
- Environmental Specifications 116
- Hardware 117
- Standard Communications 117
- Wireless LAN 118
- Bluetooth 118
- Default Configuration 119
- Symbology Option Settings 120
- Scanner Settings 121
- Scanner Port Settings 121
- Communications 122
- Device Settings 123
- RFID Settings 123
- Virtual Wedge Settings 124
- Device Monitor Settings 125
- Port Pin Assignments 126
- USB Port 127
- CANBUS/Audio Port 128
- Power Supply Connector 129
- USB Dongle Cable 130
- USB Dongle Client Connector 131
- Keypads and Keystrokes 133
- Standard Characters 134
- CV41 Function Keys 135
- CV41 Special Keys 136
- Radio Configuration Bar Codes 142
- 1D Configuration Bar Codes 143
- *935-076-001* 150
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