Intermec CN4 User Manual Page 1

CN4Mobile ComputerCN4, CN4e, CN4NIUser’s Manual

Before You Beginx CN4 Mobile Computer User’s ManualWeb SupportVisit the Intermec website at www.intermec.com to download our current manuals (in PDF).

Chapter 4 — Troubleshooting and Maintaining the CN488 CN4 Mobile Computer User’s ManualCalling Product SupportIf you cannot find the answer to your pr

Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Mobile Computer User’s Manual 89To find your operating system version1 Tap Start > Internet

Chapter 4 — Troubleshooting and Maintaining the CN490 CN4 Mobile Computer User’s ManualProblems While Operating the CN4Problem SolutionYou press the P

Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Mobile Computer User’s Manual 91The CN4 is connected to the network and you move to a new site

Chapter 4 — Troubleshooting and Maintaining the CN492 CN4 Mobile Computer User’s ManualThe CN4 indicates it is not authenticated.Make sure that:• the

Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Mobile Computer User’s Manual 93When you release a Scan button or handle trigger, the Good Read

Chapter 4 — Troubleshooting and Maintaining the CN494 CN4 Mobile Computer User’s ManualChecking 802.11 Network StatusIf you have trouble connecting to

Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Mobile Computer User’s Manual 954 Tap the Scan tab to view a list of available 802.11 networks.

Chapter 4 — Troubleshooting and Maintaining the CN496 CN4 Mobile Computer User’s Manual6 Tap the Ping tab to run a ping test to the host.To run a ping

Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Mobile Computer User’s Manual 97• Tap Mark to place an arrow marker above the graph.8 Tap the C

Before You BeginCN4 Mobile Computer User’s Manual xiWho Should Read This ManualThis manual is written for the person who is responsible for installing

Chapter 4 — Troubleshooting and Maintaining the CN498 CN4 Mobile Computer User’s Manual• Clean booting the CN4Warm Booting the CN4You may need to perf

Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Mobile Computer User’s Manual 99Locating the Reset Button on the CN4Clean Booting the CN4If the

Chapter 4 — Troubleshooting and Maintaining the CN4100 CN4 Mobile Computer User’s Manual4 Insert the battery pack into the CN4, and immediately press

101ASpecifications and Default Settings

Appendix A — Specifications and Default Settings102 CN4 Mobile Computer User’s ManualPhysical and Environmental SpecificationsCN4 Physical Dimensions

Appendix A — Specifications and Default SettingsCN4 Mobile Computer User’s Manual 103Touch Screen SpecificationsTransflective TFT; QVGA color with tou

Appendix A — Specifications and Default Settings104 CN4 Mobile Computer User’s ManualRegulatory ApprovalsSafety: cULus Listed, GS, CCC, GOST (pending)

Appendix A — Specifications and Default SettingsCN4 Mobile Computer User’s Manual 105EA21 Area Imager Typical Reading DistancesTypical distances are m

Appendix A — Specifications and Default Settings106 CN4 Mobile Computer User’s ManualEA21 Area Imager Minimum Reading DistancesMinimum distances are m

Appendix A — Specifications and Default SettingsCN4 Mobile Computer User’s Manual 107EA11 Area Imager Typical Reading Distances8"4"6"2&

Before You Beginxii CN4 Mobile Computer User’s ManualPatent InformationProduct is covered by one or more of the following patents: 4882476; 4894523; 4

Appendix A — Specifications and Default Settings108 CN4 Mobile Computer User’s ManualEA11 Area Imager Minimum Reading DistancesMinimum distances are m

Appendix A — Specifications and Default SettingsCN4 Mobile Computer User’s Manual 109AccessoriesAll of the accessories listed below work for both the

Appendix A — Specifications and Default Settings110 CN4 Mobile Computer User’s ManualAR1 Magnetic Card ReaderThe magnetic card reader provides magneti

Appendix A — Specifications and Default SettingsCN4 Mobile Computer User’s Manual 111ChinaPost DisableCodabar DisableCodablock A DisableCodablock F Di

Appendix A — Specifications and Default Settings112 CN4 Mobile Computer User’s ManualSymbology Option Default ValuePreamble None (disabled)Postamble N

Appendix A — Specifications and Default SettingsCN4 Mobile Computer User’s Manual 113CommunicationsDevice SettingsCommunication Setting Default ValueS

Appendix A — Specifications and Default Settings114 CN4 Mobile Computer User’s ManualScan Button Remapping (middle scan button) ScannerPower Profiles

Appendix A — Specifications and Default SettingsCN4 Mobile Computer User’s Manual 115GPSDevice MonitorCore Messaging ServiceSetting Default ValueExten

Appendix A — Specifications and Default Settings116 CN4 Mobile Computer User’s Manual

117BKeypads and Keystrokes

11Using the CN4This chapter introduces the CN4 and CN4e Mobile Computers with Windows® Mobile® 6.1. It also contains hardware and software configurati

Appendix B — Keypads and Keystrokes118 CN4 Mobile Computer User’s ManualStandard CharactersUse the following tables to learn how to enter standard and

Appendix B — Keypads and KeystrokesCN4 Mobile Computer User’s Manual 119qc 7 7 Q Qrc 7 7 7 R Rsc 7 7 7 7 S Stc 8 T Tuc 8 8 U Uvc 8 8 8 V Vwc 9 W Wxc 9

Appendix B — Keypads and Keystrokes120 CN4 Mobile Computer User’s ManualKc 1 5 5 ] K ] KLc 1 5 5 5 ] L ] LMc 1 6 ] M ] MNc 1 6 6 ] N ] NOc 1 6 6 6 ] O

Appendix B — Keypads and KeystrokesCN4 Mobile Computer User’s Manual 121Other Available CharactersThe next table lists both characters printed on the

Appendix B — Keypads and Keystrokes122 CN4 Mobile Computer User’s Manual> (greater than) N/A] b . ] .- (hyphen) b * b G ] U( (left parentheses) N/A

Appendix B — Keypads and KeystrokesCN4 Mobile Computer User’s Manual 123Characters not available from the keypads are:• Left and right bracket ([ or ]

Appendix B — Keypads and Keystrokes124 CN4 Mobile Computer User’s Manual4 Press b to unlock the orange key.Language-Specific CharactersParent Characte

125IIndex

Index126 CN4 Mobile Computer User’s ManualNumerics802.1x securitywith Funk 63with Microsoft 67AAA15 audio adapter, described 109AA16 Ethernet adapter,

IndexCN4 Mobile Computer User’s Manual 127Bluetooth (continued)printer, connecting to 56QD ID 102scanner, connecting to 55Wireless Printing enabler 56

Chapter 1 — Using the CN42 CN4 Mobile Computer User’s ManualIntroducing the CN4 Series Mobile ComputersThe Intermec CN4 and CN4e Mobile Computers are

Index128 CN4 Mobile Computer User’s Manualcold boot, performing 98color-coded keys 13communications802.11, configuring 53available protocols 102Blueto

IndexCN4 Mobile Computer User’s Manual 129GGood Read LEDdescribed 23troubleshooting 93GPSconfiguring 39default settings 115extended ephemeris 39, 41GP

Index130 CN4 Mobile Computer User’s ManualMaster Subsidy Lock (MSL) 47memory 102freeing up virtual for applications 80installing applications in 72mic

IndexCN4 Mobile Computer User’s Manual 131Rradiocertifications 103power output 103radios802.11 53Bluetooth 54–57WAN 46–48wireless security 59–68rain a

Index132 CN4 Mobile Computer User’s Manualtouch screen, aligning 21troubleshooting 89–93802.11 connectivity 90802.11 network status 94802.1x security

Worldwide Headquarters6001 36th Avenue WestEverett, Washington 98203U.S.A.tel 425.348.2600fax 425.355.9551www.intermec.com© 2011 Intermec Technologies

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 3Standard CN4 features include:• GPS, 802.11b/g, Bluetooth®, and WWAN radios. For WWAN, cho

Chapter 1 — Using the CN44 CN4 Mobile Computer User’s ManualStandard batteries have 8.1 Watt hours capacity and extended batteries have 14.8 Watt hour

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 5To change the battery1 Press and release the Power button to suspend the CN4.2 Unsnap the

Chapter 1 — Using the CN46 CN4 Mobile Computer User’s ManualChecking the Battery StatusA quick way to check the status of your battery is to look at t

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 7You can also check the battery status by using the Power application.To check the battery

ii CN4 Mobile Computer User’s ManualIntermec Technologies CorporationWorldwide Headquarters6001 36th Ave.W.Everett, WA 98203U.S.A.www.intermec.comThe

Chapter 1 — Using the CN48 CN4 Mobile Computer User’s ManualMaximizing Battery LifeBatteries are chemical devices. If the batteries are left sitting o

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 9There are several ways you can manage power:• You can set the amount of time that the scre

Chapter 1 — Using the CN410 CN4 Mobile Computer User’s ManualPower Profiler also provides advanced settings that allow you to fine-tune the power usag

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 11To customize power timeout values1 Tap Start > Settings > System tab > Power Pro

Chapter 1 — Using the CN412 CN4 Mobile Computer User’s ManualUsing the KeypadThe CN4 comes with either a QWERTY keypad or a numeric keypad. The CN4e c

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 13Using the Color-Coded KeysAll keypads include color-coded modifier keys for characters, s

Chapter 1 — Using the CN414 CN4 Mobile Computer User’s ManualEntering Characters on the Numeric KeypadsTo type a character or access a function printe

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 15On the CN4 keypads, you can access the Windows Mobile application keys as follows:Using t

Chapter 1 — Using the CN416 CN4 Mobile Computer User’s ManualMicrophone and Front Speaker LocationsTo adjust the volume of the front speaker1 Tap the

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 17Adjusting the Volume of the Rear SpeakerThe rear speaker is used for all other computer a

CN4 Mobile Computer User’s Manual iiiDocument Change RecordThis page records changes to this document. The document was originally released as Revisio

Chapter 1 — Using the CN418 CN4 Mobile Computer User’s ManualEnabling the Vibrate Mode You can enable the vibrate mode when audio is difficult to hear

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 19The Windows Mobile Today ScreenTo turn the screen backlight on and off:• For all keypads

Chapter 1 — Using the CN420 CN4 Mobile Computer User’s ManualUnderstanding the Screen IconsThe screen icons on the Status bar and Command bar indicate

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 21Aligning the Touch ScreenIf the touch screen does not respond when you tap it with the st

Chapter 1 — Using the CN422 CN4 Mobile Computer User’s ManualConfiguring the BacklightBy default, the CN4 goes into Screen Off mode when there is no a

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 23Understanding the Status LEDsThe status LEDs above the display show the following informa

Chapter 1 — Using the CN424 CN4 Mobile Computer User’s ManualUsing the ImagerThe CN4 has two available area imagers: EA11 and EA21. The EA11 provides

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 25Reading Bar CodesThe CN4 imager can scan 1D and 2D bar code symbologies, composite symbol

Chapter 1 — Using the CN426 CN4 Mobile Computer User’s ManualCN4e Imager and Scan Button LocationsTo read bar codes1 Press the Power button to turn on

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 273 Center the pointer over the bar code label and move the CN4 so the bar code fills the a

iv CN4 Mobile Computer User’s Manual

Chapter 1 — Using the CN428 CN4 Mobile Computer User’s ManualIf you are using bar code labels that are encoded in a different symbology, you need to e

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 29Capturing ImagesThe Data Collection Resource Kit includes .NET classes you use in your im

Chapter 1 — Using the CN430 CN4 Mobile Computer User’s Manual3 Point the CN4 at the subject for the image and press Enter. The image appears.4 Tap-and

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 31Configuring the Image Capture ApplicationThe default Image Capture settings apply to most

Chapter 1 — Using the CN432 CN4 Mobile Computer User’s ManualCopying Images to Your Desktop PCYou can connect to the CN4 with ActiveSync and browse to

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 33To use the eMDI application1 Tap Start > Programs > Document Imaging.2 Point the CN

Chapter 1 — Using the CN434 CN4 Mobile Computer User’s Manual4 Keep the pointer centered on the document and move the CN4 so the aiming frame approach

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 35Using the Color CameraThe optional, 2-megapixel color camera with flash is factory-instal

Chapter 1 — Using the CN436 CN4 Mobile Computer User’s ManualAfter the color camera is enabled, you can configure camera options by going to Menu >

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 37Installing a miniSD or SIM CardThe miniSD card and SIM card slots are located below a doo

ContentsCN4 Mobile Computer User’s Manual vContentsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 1 — Using the CN438 CN4 Mobile Computer User’s Manual5 Close the miniSD/SIM card slot door and insert the two screws.6 Replace the battery pac

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 39Setting Up GPS on Your CN4The integrated Global Positioning System (GPS) receiver in your

Chapter 1 — Using the CN440 CN4 Mobile Computer User’s Manual2 Tap External GPS. The GPS Settings screen appears.3 On the Programs tab, select the COM

Chapter 1 — Using the CN4CN4 Mobile Computer User’s Manual 415 Tap the Access tab and select the Manage GPS automatically check box.6 Tap ok.To enable

Chapter 1 — Using the CN442 CN4 Mobile Computer User’s ManualLearning About Additional GPS Options for the CN4Intermec provides enhanced feature suppo

432Connecting and Configuring the CN4Use this chapter to understand how to configure the CN4 to communicate in your network. This chapter contains the

Chapter 2 — Connecting and Configuring the CN444 CN4 Mobile Computer User’s ManualManaging the CN4 With SmartSystems FoundationIntermec's SmartSy

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 45With an AutoDeploy license, SmartSystems can automatically push soft

Chapter 2 — Connecting and Configuring the CN446 CN4 Mobile Computer User’s ManualConfiguring the PhoneThe CN4 supports two types of cellular phone te

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 47After you supply the ESN to your carrier, they will respond with val

Contentsvi CN4 Mobile Computer User’s ManualUsing the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 2 — Connecting and Configuring the CN448 CN4 Mobile Computer User’s ManualActivating the GSM/EDGE PhoneYou use a SIM card to activate the GSM/

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 49computers and peripherals. For more information, see the next sectio

Chapter 2 — Connecting and Configuring the CN450 CN4 Mobile Computer User’s Manual2 Select Intermec Settings.3 Change settings as needed. As you choos

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 51To use Intermec Settings1 On the CN4, tap Start > Settings > t

Chapter 2 — Connecting and Configuring the CN452 CN4 Mobile Computer User’s ManualHiding Menu Items in Intermec SettingsIn Intermec Settings, you can

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 53Configuring 802.11b/g Radio CommunicationsYour CN4 has an 802.11b/g

Chapter 2 — Connecting and Configuring the CN454 CN4 Mobile Computer User’s Manualb Subnet maskc Default router3 If necessary, set these parameters:•

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 55Connecting to a Bluetooth ScannerYou can connect to an Intermec Blue

Chapter 2 — Connecting and Configuring the CN456 CN4 Mobile Computer User’s ManualConnecting to a Bluetooth Printer1 Choose Start > Settings > t

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 57Connecting to a Bluetooth Audio DeviceUse the Bluetooth Audio enable

ContentsCN4 Mobile Computer User’s Manual viiConfiguring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 2 — Connecting and Configuring the CN458 CN4 Mobile Computer User’s ManualManaging Network Connections With iConnectAfter you configure 802.11

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 593 Choose Ethernet or Wireless from the connection type list.4 Choose

Chapter 2 — Connecting and Configuring the CN460 CN4 Mobile Computer User’s ManualThis section explains how to configure wireless security on your CN4

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 61Selecting a Funk Security ProfileYou can define up to four profiles

Chapter 2 — Connecting and Configuring the CN462 CN4 Mobile Computer User’s Manual7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS.8 If you choose TTL

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 638 For Pre-Shared Key, enter the pre-shared key or passphrase. The pr

Chapter 2 — Connecting and Configuring the CN464 CN4 Mobile Computer User’s Manuald (Optional) To increase your level of security, enter a Server 1 Co

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 65Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes l

Chapter 2 — Connecting and Configuring the CN466 CN4 Mobile Computer User’s Manual3 Choose Communications > 802.11 Radio > Microsoft Security.4

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 67The pre-shared key must be a value of 32 hex pairs preceded by 0x fo

Contentsviii CN4 Mobile Computer User’s Manual4 Troubleshooting and Maintaining the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . 87Calling P

Chapter 2 — Connecting and Configuring the CN468 CN4 Mobile Computer User’s Manual9 For Network Key Setting, choose Automatic.10 Save your settings.Co

Chapter 2 — Connecting and Configuring the CN4CN4 Mobile Computer User’s Manual 693 Tap Edit Selected Profile > the Security tab > Get Certifica

Chapter 2 — Connecting and Configuring the CN470 CN4 Mobile Computer User’s Manuald Tap OK. The Enrollment Tool message box appears telling you that t

713Developing and Installing ApplicationsUse this chapter to understand the guidelines for developing applications and installing them on the CN4. Thi

Chapter 3 — Developing and Installing Applications72 CN4 Mobile Computer User’s ManualDeveloping Applications for the CN4Use the Intermec Resource Kit

Chapter 3 — Developing and Installing ApplicationsCN4 Mobile Computer User’s Manual 73If you need to cold boot the CN4, files copied to any of these l

Chapter 3 — Developing and Installing Applications74 CN4 Mobile Computer User’s Manual2 Double-click the application file to install it. The applicati

Chapter 3 — Developing and Installing ApplicationsCN4 Mobile Computer User’s Manual 75Installing Applications Using the FTP ServerThe CN4 has a built-

Chapter 3 — Developing and Installing Applications76 CN4 Mobile Computer User’s ManualTo create and install the AutoRun.dat file on your computer1 Cre

Chapter 3 — Developing and Installing ApplicationsCN4 Mobile Computer User’s Manual 77• Path to and name of the Image Capture application. Default is

Before You BeginCN4 Mobile Computer User’s Manual ixBefore You Begin This section provides you with safety information, technical support information,

Chapter 3 — Developing and Installing Applications78 CN4 Mobile Computer User’s ManualConditioning SettingsallowChanges True or false Default is true.

Chapter 3 — Developing and Installing ApplicationsCN4 Mobile Computer User’s Manual 79Image LocationallowChanges True or false Default is false. If se

Chapter 3 — Developing and Installing Applications80 CN4 Mobile Computer User’s ManualImage Capture XML ExampleThis XML demonstrates how to use the fi

Chapter 3 — Developing and Installing ApplicationsCN4 Mobile Computer User’s Manual 81To free up virtual memory1 Go to Start > Programs > File E

Chapter 3 — Developing and Installing Applications82 CN4 Mobile Computer User’s ManualDepending on the options installed in your CN4, you may see othe

Chapter 3 — Developing and Installing ApplicationsCN4 Mobile Computer User’s Manual 83There are two ways to upgrade your computer:• You can upgrade yo

Chapter 3 — Developing and Installing Applications84 CN4 Mobile Computer User’s ManualUpgrading the CN4 Using SmartSystems FoundationYou can use the S

Chapter 3 — Developing and Installing ApplicationsCN4 Mobile Computer User’s Manual 85Upgrading the CN4 Using a miniSD CardTo use a miniSD card to upg

Chapter 3 — Developing and Installing Applications86 CN4 Mobile Computer User’s Manual

874Troubleshooting and Maintaining the CN4If you encounter any problems while using the CN4, look in this chapter to find a possible solution. You wil