Intermec CN4 User Manual download pdf (Page 111)

Chapter 4 — Troubleshooting and Maintaining the CN4

CN4 Mobile Computer User’s Manual 99

Locating the Reset Button on the CN4

Clean Booting the CN4

If the CN4 seems to be locked up, try warm booting and then cold

booting the computer. If neither method works, use a clean boot to

get the CN4 up and running for further troubleshooting.

The clean boot process is as follows:

• initial boot > SSPB installation > reboot > DCE installation > SRs

copied to CabFiles folder > _sstransferagent.xml run > reboot >

CabFiles folder contents run > reboot, if required.

To clean boot the computer

1 Press the Power button to suspend the CN4.

2 Remove the battery pack from the back of the CN4.

3 Use the stylus to press the Reset button on the back of the CN4.

Reset button

A clean boot erases the memory in the mobile computer,

including all applications and data files found in the ObjectStore,

and loads only the default files and programs required by the

CN4 operating system.

During a clean boot, the CN4 first looks for the SSPB files on an

installed miniSD card. If no card is found, the CN4 loads the

SSPB files in the Flash File Store. Files found on a miniSD card

during a clean boot are copied into the Flash File Store and

overwrite the existing SSPB files.

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Intermec CN4 User Manual Page 111