Intermec SR31T HP User's Guide download pdf (Page 49)

Chapter 5 — Troubleshooting and Maintaining the SR31T

SR31T Tethered Scanner User’s Guide 41

You pull the trigger, the

red scanning beam

turns on, but you

cannot successfully scan

a bar code.

Try these possible solutions:

• Make sure that the SR31T is configured for the

symbology you are scanning.

• Make sure that the SR31T is at the appropriate

scanning distance from the bar code. Move the

SR31T closer and further away to find the

appropriate distance.

• Make sure that the SR31T is configured for the

type of bar code (1D, 2D) you are scanning.

• Make sure the bar code you are trying to scan is

not poorly printed or too small. Scan a known

good bar code to make sure that the SR31T is

working correctly.

For more information, see Scanning Bar Codes in

Chapter 2.

You scan a bar code and

the status light turns

on, but the SR31T does

not beep.

The SR31T may be configured not to beep (beep

duration / volume / frequency / number settings).

You scan a

configuration bar code

and the SR31T beeps six

very fast beeps.

The SR31T does not recognize or support the

configuration bar code you scanned.

You scan a bar code, the

SR31T beeps once, and

the status light blinks

green once, but the data

is not transmitted to the

host computer.

Try these possible solutions:

• Make sure that your data collection application

is set up to receive data from the SR31T.

• If you are using an RS-232 cable, make sure that

the serial parameters on the SR31T match the

serial parameters of the host computer. The

default serial parameters for the SR31T are:

57600 baud, 8 data bits, no parity, and 1 stop

bit.

You cannot scan the

Firmware upgrade bar

code on your computer

screen.

Print out this bar code and scan it:

Firmware upgrade

Problems and Possible Solutions (continued)

Problem Possible Solution

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