Intermec CK32IS User Manual Page 127
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Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 111
Problems with Wireless Connectivity
If you have trouble with wireless connectivity, check these
problems and possible solutions.
Problems With Wireless Connectivity
Problem Solution
When you turn on the CK32 I-Safe
after it was suspended for 10-15
minutes or longer, it can no longer
send or receive messages over the
network.
The host may have deactivated or lost your current
terminal emulation session. In a TCP/IP direct connect
network, you need to turn off the “Keep Alive” message
(if possible) from the host so that the TCP session is
maintained while a CK32 I-Safe is suspended.
The network connection icon is in
the status bar, but the host
computer is not receiving any data
from the CK32 I-Safe.
In a UDP Plus network, there may be a problem with the
connection between the Intermec Application Server and
the host computer. Check with your network
administrator or see the user’s manual for the Intermec
Application Server.
In a TCP/IP network, there may be a problem with the
connection between the access point and the host
computer. Check with your network administrator or use
your access point user’s manual.
The no network connection icon
( )appears on the status bar.
• The CK32 I-Safe is not connected to the access point.
Make sure the access point is turned on and operating.
You may also be using the CK32 I-Safe out of range of
an access point. Try moving closer to an access point to
re-establish communications.
• Make sure the CK32 I-Safe is configured correctly for
your network. The radio parameters on the CK32 I-
Safe must match the values set for all access points the
CK32 I-Safe may communicate with. For help, see
“Setting Up 802.11 Radio Communications” on
page 49.
• If you have an 802.11b radio, the radio initialization
process may have failed. Try resetting the CK32 I-Safe.
See “Resetting Your Computer” on page 114.
• If you have tried these possible solutions and the no
network connection icon still appears, you may have a
defective radio card. For help, contact your local
Intermec service representative.
- CK32 I-Safe 1
- Handheld Computer 1
- User’s Manual 1
- Document Change 5
- Contents 7
- Before You Begin 11
- Global Services and Support 12
- Telephone Support 13
- Service Location Support 13
- Who Should Read This Manual 14
- Related Documents 14
- Other Copyright Information 14
- Patent Information 16
- Using the CK32 I-Safe 17
- CK32 I-Safe Handheld Computer 18
- Using the Battery 20
- Battery latch 21
- AB6 battery 21
- (internal) 21
- Maximizing Battery Life 22
- Checking the Battery Status 22
- Using the Keypad 24
- Enter Enter 25
- 42-Key 3270/5250 Keypad 26
- 42-Key VT/ANSI Keypad 27
- HomeHome 28
- 56-Key 3270/5250 Keypad 29
- Using the Color-Coded Keys 30
- Capitalizing All Characters 31
- Using the Power Button 31
- CK32 I-Safe Status Lights 32
- Using the Touch Screen 34
- Using the Stylus 35
- Aligning the Screen 35
- About the Audio System 36
- To disable the beeper volume 37
- Scanning Bar Codes 38
- *123456* 40
- PDF417 Test Bar Code 41
- *123456789abcdefg* 41
- Understanding Windows 43
- Understanding Windows Mobile 44
- Learning the Basic Skills 45
- Accessing Programs 46
- Closing an Application 46
- Using Pop-Up Menus 47
- Entering Information 47
- Using Block Recognizer 49
- Using Letter Recognizer 49
- Using Transcriber 49
- Selecting Typed Text 50
- Writing on the Screen 50
- Customizing the CK32 I-Safe 50
- Adjusting Settings 50
- Example of the Personal Tab 51
- Using Microsoft ActiveSync 52
- Configuring the CK32 I-Safe 55
- Using ISpyWiFi 68
- ISpyWiFi 69
- WiFi Scan 70
- Supplicant 72
- Supplicant Tab Contents 72
- Supplicant Logging 75
- Using WPA Security 77
- Using Static WEP Security 78
- Using 802.1x Security 79
- Using LEAP Security 79
- Loading a Certificate 96
- Disabling Security 99
- Developing and Installing 101
- Applications 101
- RunAutoRun 110
- AutoExec 111
- WinError.h 112
- AutoExec Keywords 112
- AutoExec Commands 112
- AutoCopy 115
- Signal=] 117
- AutoCab Script Commands 118
- Example: 118
- Troubleshooting and 119
- Maintenance 119
- Contacting Product Support 123
- Resetting Your Computer 130
- Performing a Clean Boot 131
- Specifications 135
- Appendix A — Specifications 136
- Keypad Options 137
- Bar Code Symbologies 137
- Chapter A — Specifications 139
- Accessories 140
- Battery Charger 141
- *935-006-002* 149
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