Intermec PD41 User Manual download pdf (Page 93)

Chapter 4 — Troubleshooting and Maintaining the Printer

PD41 and PD42 Commercial Printer User’s Manual 79

2 Pull out on the printhead lever and turn it counterclockwise to lift

the printhead.

3 Pull the media away from the print mechanism.

If the media has been wound up or is stuck on the platen roller,

carefully remove it by hand without using any sharp tools that can

damage the platen roller or the printhead.

4 Cut off any damaged or wrinkled part of the media.

5 Check to see if adhesive material is sticking to parts of the print

mechanism. If you need to clean the printhead, see “Maintaining

the Printer” on page 88.

6 Reload the media. For help, see “Loading Media” on page 11.

7 Turn on the printer power.

8 Press the Print button the adjust the media feed.

Adjusting the Printhead

Keeping the printhead properly balanced is crucial for obtaining high-

quality printouts. Adjusting the printhead consists of adjusting the:

• printhead balance.

• printhead pressure.

• printhead dotline.

Adjusting Printhead Balance

The printer is adjusted at the factory for full-width media. If you are

using media that is less than full-width, Intermec recommends that

you adjust the position of the printhead balance boxes so that the

printhead is correctly pressured against the media. If your printouts

are lighter on one side than the other, it is most likely due to an

unbalanced printhead.

To adjust the printhead balance

1 If you have installed thermal transfer ribbon, remove it.

Note: Avoid rotating the platen roller. You may permanently

damage the electronic components.

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Intermec PD41 User Manual Page 93